This following document sets forth the Privacy Policy for the Wine Barrel Cleaning website, www.winebarrelcleaning.com.au

Wine Barrel Cleaning is committed to providing you with the best possible customer service experience. 

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Wine Barrel Cleaning customer support and product enquiry features you are required to submit personally identifiable information when making enquiries to us in relation to products, demonstration and quotation. 

Types of Data We Collect

Website Cookies

We use cookies to analyse the visits to our website, in particular, linkage with the digital campaigns we conduct.

Google Analytics

We use a third-party service, Google Analytics, to collect standard internet information and details of visitor behaviour patterns such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the process for our EDM, we collect personal information. We use that information for a couple of reasons: to promote latest product launches and industry advice; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Mautic, to deliver our EDM. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our digital marketing channels. For more information, please see Mautic’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by email to info[at]winebarrelcleaning.com.au

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and marketing analysis while you are on this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at info(at)winebarrelcleaning.com.au

Changes to this Privacy Policy

Wine Barrel Cleaning reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Contacting us

Wine Barrel Cleaning welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 1800 622 770